HomeData BreachVerizon to pay $16 million in TracFone data breach settlement

Verizon to pay $16 million in TracFone data breach settlement

Verizon Communications has agreed to pay a $16,000,000 settlement with the Federal Communications Fee (FCC) within the U.S. regarding three data breach incidents at its wholly-owned subsidiary, TracFone Wi-fi, suffered after its acquisition in 2021.

TracFone is a telecommunications service supplier providing companies via Complete by Verizon Wi-fi, Straight Speak, and Walmart Household Cellular, amongst others.

Other than the hefty civil penalty, the introduced settlement settlement requires the communications agency to implement particular measures to extend the extent of information security for its clients going ahead.

A number of data breaches

Data breaches at TracFone occurred between 2021 and 2023, involving three separate incidents.

The primary, known as the ‘Cross-Model’ incident, was self-reported by TracFone on January 14, 2022. The corporate found it in December 2021, however the investigation confirmed that the risk actors had entry to buyer knowledge since January 2021.

With entry to delicate data, together with personally identifiable data (PII) and buyer proprietary community data (CPNI), the risk actors performed a excessive variety of unauthorized quantity porting request approvals.

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“In reference to this incident, risk actors exploited sure vulnerabilities associated to authentication and a restricted variety of APIs,” reads the decree.

“By exploiting these vulnerabilities, risk actors have been in a position to achieve unauthorized entry to sure buyer data.”

The opposite two data breach incidents concern TracFone’s order web sites, reported on December 20, 2022, and January 13, 2023, respectively.

In each circumstances, unauthenticated risk actors exploited a vulnerability to entry order data, together with sure CPNI and different buyer knowledge.

“The risk actor(s) used two completely different strategies to use the vulnerability (switching to a second methodology when TracFone efficiently blocked the primary),” explains the FCC’s decree doc.

“TracFone finally applied a long-term repair for the underlying vulnerability by February 2023.”

The variety of uncovered people and SIM-swapping incidents have been censored within the public model of the Consent Decree doc.

The settlement settlement mandates that TrackFone will now should implement the next measures by February 28, 2025:

  • Develop a mandated data security program to scale back API vulnerabilities by adhering to requirements like NIST and OWASP, implementing safe API controls, and usually testing and updating security measures.
  • Implement SIM change and port-out protections involving safe authentication for SIM modifications and port-out requests, notifying clients of such requests, and providing quantity switch PINs.
  • Carry out data security annual assessments to make sure this system’s effectiveness, with unbiased third-party evaluations each two years to evaluate sufficiency and maturity.
  • Arrange annual worker privateness and security consciousness coaching to reinforce their functionality to safeguard buyer knowledge and adjust to security protocols.
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BleepingComputer has contacted Verizon and TracFone to ask what number of clients have been impacted, however we have now not acquired a solution.


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