U.S. grocery distribution large United Pure Meals (UNFI) stated on Tuesday it’s working to revive its capabilities following a cyberattack final week that continues to disrupt the grocery provide chain.
UNFI stated as a part of its third quarter earnings report that it was “diligently managing by way of the cyber incident” it confirmed on Monday. The corporate is “serving to our prospects with short-term options wherever doable,” stated UNFI chief government Sandy Douglas in ready remarks.
On the corporate’s post-results convention name, Douglas stated UNFI is “persevering with to securely convey our programs again on-line and restore broad-based customer support as quickly as doable.”
The corporate, which is the first distributor for Amazon-owned Entire Meals, and provides over 250,000 grocery retailer merchandise together with frozen items, disclosed on Monday that it had recognized unauthorized entry to its IT programs. Douglas stated on its name Tuesday that the corporate has since shut down its complete community.
The corporate has not described the character of the cyberattack, nevertheless it stated the intrusion was inflicting ongoing disruptions to its operations, together with its skill to meet and distribute buyer orders.
Douglas instructed traders on the decision that the corporate was delivery to prospects “on a restricted foundation.”
One buyer of UNFI instructed information.killnetswitch that they’re trialing a brand new product in Entire Meals shops this week, however stated a lot of their provide had not been delivered. The client stated they’ve heard nothing from both UNFI or Entire Meals in regards to the disruption.
information.killnetswitch has heard anecdotal studies of diminished or empty cabinets at some shops affected by the disruption at UNFI, however it’s not instantly clear if that is because of the cyberattack or different provide chain points. A lot of the downstream real-world impression on grocery shops and their prospects might not be seen till later this week.
Entire Meals has not returned a request for remark from information.killnetswitch. Reuters cited a Entire Meals spokesperson as saying that the retail large was “working to restock our cabinets as shortly as doable” and referred extra questions again to UNFI.
It’s not clear how a lot UNFI has spent on cybersecurity, nor who’s in the end liable for cybersecurity on the firm.
A spokesperson for UNFI didn’t reply to a request for remark when contacted by information.killnetswitch on Tuesday.
A lot of the UNFI’s external-facing programs are offline, together with net programs utilized by suppliers and prospects, in addition to the corporate’s VPN merchandise, in keeping with checks by information.killnetswitch.
UNFI reported $8.1 billion in internet gross sales within the quarter ended Could 3, 2025. The corporate stated it was anticipating to report a loss on internet earnings and earnings per share for its 2025 outlook following the ending of a contract with a grocery retailer chain’s operations within the U.S. northeast, however that it’s not adjusting its outlook presently because of the “ongoing evaluation” of the cyberattack.
Have you learnt extra in regards to the cyberattack at UNFI? Are you a company buyer affected by the disruption? You may securely contact this reporter by way of encrypted message at zackwhittaker.1337 on Sign.
