Retail big Marks & Spencer has confirmed a cybersecurity incident, as clients report ongoing disruption and outages.
The British-headquartered retailer on Tuesday informed clients in a discover, which information.killnetswitch has seen, that the corporate has been “managing a cyber incident” over the previous couple of days. The discover, signed by chief government Stuart Machin, stated it was essential to make operational modifications “to guard [customers] and the enterprise.”
The corporate stated its shops stay open and its web site and app are working usually.
It’s not instantly clear what the character of the cyberattack is, or if buyer information has been affected. A Marks & Spencer spokesperson didn’t instantly remark when reached by information.killnetswitch.
In a submitting with the London Inventory Trade, Marks & Spencer stated it had engaged exterior cybersecurity specialists to analyze the incident, and likewise notified information safety authorities.
One buyer informed information.killnetswitch that in-store cost card terminals weren’t working. A number of different clients reported on social media related outages at numerous shops and disruption to order pick-ups.
In response to 1 buyer on X, Marks & Spencer stated it was “working arduous to resolve some technical points in our shops.”
Marks & Spencer claims it serves 32 million clients yearly, per its 2024 annual report.
