Freedom Cell, the fourth-largest wi-fi service in Canada, has disclosed a data breach after attackers hacked into its buyer account administration platform and stole the non-public data of an undisclosed variety of prospects.
Based in 2008 as Wind Cell by telecommunications supplier Globalive, Freedom has over 2,2 million subscribers and now says it gives protection to 99% of Canadians.
Vidéotron, a subsidiary of Canadian telecommunications firm Québecor, acquired Freedom in 2023, creating the nation’s fourth main wi-fi service with greater than 3.5 million cell prospects and practically 7,500 workers.
In a data breach notification revealed in the present day, Freedom mentioned it detected a breach of its buyer account administration platform on October 23.
“Our investigation revealed {that a} third social gathering used the account of a subcontractor to achieve entry to the non-public data of a restricted variety of our prospects,” Freedom said.
“We rapidly recognized the incident and applied corrective measures and security enhancements, together with blocking the suspicious accounts and corresponding IP addresses.”
The private and get in touch with data uncovered within the incident contains first and final names, house addresses, dates of delivery, house and/or mobile phone numbers, and Freedom Cell account numbers.
Though it discovered no proof that the compromised knowledge has been misused for the reason that breach, the wi-fi service suggested affected prospects to be suspicious of surprising messages requesting their private data or directing them to a web site to offer it.
Freedom additionally recommends not clicking hyperlinks or downloading attachments from emails or texts that appear suspicious and frequently checking their accounts for uncommon exercise.
A Freedom Cell spokesperson did not reply to a request for remark when BleepingComputer reached out earlier in the present day for extra particulars on the data breach, together with what number of prospects have been affected, if the attackers additionally breached its inner community, and whether or not the service acquired a ransom demand after the incident.
In Could 2019, Freedom Cell confirmed one other data breach after a third-party vendor uncovered an unsecured buyer assist database on-line, which contained the info of roughly 15,000 prospects.
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