American enterprise companies big and authorities contractor Conduent confirmed at this time {that a} current outage resulted from what it described as a “cyber security incident.”
Conduent has over 31,000 staff and supplies companies to half of Fortune 100 firms and over 600 authorities and transportation companies. These embody 9 prime U.S. well being plans, 4 of 5 prime world automakers, and a number of U.S. banks and pharma firms.
One week in the past, the govtech big additionally mentioned it “helps roughly 100 million U.S. residents throughout numerous authorities well being packages.”
Final week, the outage affected clients’ operations throughout a number of U.S. states, impacting organizations such because the Wisconsin Division of Kids and Households, Oklahoma Human Companies, and others.
This brought on widespread points for these counting on the affected organizations to make funds by way of digital switch or EBT playing cards.
“We skilled a service interruption that affected the Wisconsin Assist Collections Belief Fund’s skill to course of funds,” Conduent informed BleepingComputer on Tuesday, two days after restoring methods and bringing companies again on-line for Wisconsin’s Division of Kids and Households.
“The Conduent expertise crew labored to resolve the difficulty. We sincerely remorse the inconvenience this incident could have brought on.”
Nonetheless, at some point later, after being requested to substantiate if a cyberattack brought on the outage, Conduent despatched an up to date assertion saying the “operational disruption” was attributable to “a cyber security incident.”
“This incident was contained and all methods have been restored. Sustaining system integrity and performance is as necessary to us as it’s to our purchasers.” the corporate informed BleepingComputer.
Conduent hasn’t replied to extra requests for particulars on this incident, together with disclosing the variety of affected clients, whether or not the attackers had additionally stolen buyer knowledge, and whether or not they despatched a ransom demand.
Additionally, the corporate has but to concern a public assertion or file an 8-Okay report with the U.S. Securities and Trade Fee (SEC) to reveal this breach.
4 years in the past, Conduent additionally confirmed a Maze ransomware assault two months after its European operations have been disrupted in what the corporate described on the time as a “service interruption.”
