Salesloft on Tuesday introduced that it is taking Drift briefly offline “within the very close to future,” as a number of firms have been ensnared in a far-reaching provide chain assault spree concentrating on the advertising and marketing software-as-a-service product, ensuing within the mass theft of authentication tokens.
“This may present the quickest path ahead to comprehensively assessment the appliance and construct extra resiliency and security within the system to return the appliance to full performance,” the corporate mentioned. “Because of this, the Drift chatbot on buyer web sites is not going to be out there, and Drift is not going to be accessible.”
The corporate mentioned its high precedence is to make sure the integrity and security of its programs and prospects’ information, and that it is working with cybersecurity companions, Mandiant and Coalition, as a part of its incident response efforts.
The event comes after Google Menace Intelligence Group (GTIG) and Mandiant disclosed what it mentioned was a widespread information theft marketing campaign that has leveraged stolen OAuth and refresh tokens related to the Drift synthetic intelligence (AI) chat agent to breach prospects’ Salesforce cases.
“Starting as early as August 8, 2025, by at the very least August 18, 2025, the actor focused Salesforce buyer cases by compromised OAuth tokens related to the Salesloft Drift third-party software,” the corporate mentioned final week.
The exercise has been attributed to a menace cluster dubbed UNC6395 (aka GRUB1), with Google telling The Hacker Information that greater than 700 organizations could have been probably impacted.
Whereas it was initially claimed that the publicity was restricted to Salesloft’s integration with Salesforce, it has since emerged that any platform built-in with Drift is probably compromised. Precisely how the menace actors gained preliminary entry to Salesloft Drift stays unknown at this stage.
The incident has additionally prompted Salesforce to briefly disable all Salesloft integrations with Salesforce as a precautionary measure. A number of the companies which have confirmed being impacted by the breach are as follows –
“We imagine this incident was not an remoted occasion however that the menace actor meant to reap credentials and buyer data for future assaults,” Cloudflare mentioned.
“Provided that tons of of organizations have been affected by this Drift compromise, we suspect the menace actor will use this data to launch focused assaults towards prospects throughout the affected organizations.”
